Shipping policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Your delivery time depends on product type (i.e. original painting vs fashion item), as well as your shipping method and location. Details below.

Original Artwork: Please allow 3 to 5 business days for us to have your artwork professionally packed and shipped (or ready for you to pick it up). This allows us to make sure the painting is fully dry. (Note: If you are ahead of the game and ordered a fresh piece, your paint may need a little while longer to dry. Your patience allows your painting to arrive in top condition.)

Fashion With Meaning: Each fashion piece is made to order in Montreal, Canada. Please allow 21 business days of production time before your order is ready to ship. As every unit is dyed and sewn in Montreal. Quebec, Canada for a specific collector in a limited edition with a unique number, please expect slightly longer delays than for standard e-commerce. Once your piece is ready, shipping will take 5-7 business days, depending on your location.

You will receive your order approximately 30 days after your order is placed, so please order early if you have a special event. If you have not received your order within ten business days of receiving your shipping confirmation email, please contact us.

***Please note: production times for Fashion With Meaning can be affected by sanitary measures.***

Shipping Rates and Estimates

For fashion, prints, and original paintings up to 36 x 48 inches: Shipping charges for your order will be calculated and displayed at checkout, and will depend on item size.

For original paintings larger than 36 x 48 inches: Painting must be shipped in a crate. Please contact us for a quote.

Sample shipping costs for a 36 by 36 original painting, depending on your location:

Your location	Estimated shipping time	Price
Canada	2 to 4 business days*	$240
United States	3 to 5 business days*	$230
Europe	5 to 7 business days*	$628

* Please note all shipping companies are currently experiencing delays due to the Covid-19 pandemic. Just like the pandemic, these delays are out of our control here at Layla Messner | Fashion with Meaning.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Layla Messner is not responsible for these charges if they are applied and are your responsibility as the customer.

Local delivery

We are NOT currently offering local delivery. If you want your painting delivered, we recommend hiring a taxi or delivery service. If you're arranging your own pickup, please choose "Local Pickup" at checkout and forward your confirmation email to your delivery driver.

Local pickup

You can skip the shipping fees with free local pickup at our studio location in Canmore, Alberta, Canada (address revealed at checkout). After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up (wait times vary depending on what you ordered). We will send you an email when your order is ready along with instructions.

You'll receive an email when your order is ready for pickup! Original paintings are usually ready in 2-5 business days (or a little longer if your paint is still wet). Prints and fashion take up to 30 days because each piece is made to order.

Pickup is by appointment only. Please text 403-688-7006 to arrange a pickup time. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping to most countries. Shipping charges for your order will be calculated and displayed at checkout.

Fashion With Meaning: Our checkout supports shipping to Canada and the United States. For orders to Europe and the rest of the world, please contact us for a custom shipping estimate.

Prints: Prints ship internationally. Shipping charges for your order will be calculated and displayed at checkout.

Original Artwork: We ship to most countries. Please note: International shipping estimates are based on shipping to Europe. If you are located somewhere other than North America or Europe, the shipping cost you see at checkout is an estimate. There is a chance shipping to your area might cost more.

We will *never* bill you for additional shipping costs without your express permission.

If we determine that shipping will cost more than was estimated at checkout, we will get in touch with you to confirm that you still want to proceed with your order. If we cannot get in touch with you, order processing may be delayed.

Here are some sample shipping times and costs for a 36 x 36 painting:

Shipping option	Estimated delivery time	Price
United States	3 to 5 business days*	$230
Europe	5 to 7 business days*	$628
Global (estimate only)	6+ business days*	$628+

* Please note all shipping companies are currently experiencing delays due to the Covid-19 pandemic. Just like the pandemic, these delays are out of our control here at Layla Messner.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Layla Messner is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 business days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Fashion with Meaning and Art Prints ship to P.O. Boxes as well as street addresses. ***Original Paintings cannot be shipped to PO Boxes. A valid street address is required.***

Refunds, returns, and exchanges

Our products consist of original artwork as well as made-to-order fashion and fine art prints. Thank you for understanding that we are unable to accept refunds, returns, or exchanges except in rare and extreme circumstances, such as if an order were to be damaged during shipping or a fashion piece to arrive with a manufacturer's defect.

In the event that your order arrives damaged in any way, please contact us as soon as possible with your order number and a photo of the item’s condition. For original art, your shipping fee always includes carrier insurance for any damage while in transit, so be sure to get in touch with us ASAP, so we can reach out to the carrier.

Since each fashion piece is made-to-order for a specific collector, thank you for understanding that we cannot process returns or exchanges for a different size, so please pay special attention to the size charts on each item listing.

If you have any further questions, please don't hesitate to contact us.

Item added to your cart

Shipping policy

Shipping Rates and Estimates

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Layla Messner is not responsible for these charges if they are applied and are your responsibility as the customer.

Local delivery

Local pickup

International Shipping

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Layla Messner is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

Shipping to P.O. boxes

Refunds, returns, and exchanges

Country/region

Shipping policy

Shipping Rates and Estimates

***Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Layla Messner is not responsible for these charges if they are applied and are your responsibility as the customer.***

Local delivery

Local pickup

International Shipping

***Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Layla Messner is not responsible for these charges if they are applied and are your responsibility as the customer.***

How do I check the status of my order?

Shipping to P.O. boxes

Refunds, returns, and exchanges

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Layla Messner is not responsible for these charges if they are applied and are your responsibility as the customer.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Layla Messner is not responsible for these charges if they are applied and are your responsibility as the customer.